99% uptime
NeonCloud publicly targets 99% uptime for the hosting experience.
A cleaner public snapshot of what NeonCloud promises today
This page shows the public service promises, what is currently live, and where the product is still more manual than automated. It is built to be clear, not overhyped.
Full DDoS protection
The service promise includes DDoS protection to help reduce disruption and downtime risk.
Instant setup
The ordering flow is built around quick server access after the order is handled.
Live board
A clearer status board for the public experience
This shows what parts of the customer journey are fully live and which parts are still being built out over time.
Readiness view
An honest health snapshot instead of fake telemetry
These are readiness meters for clarity, trust, protection, and public transparency. They are not pretending to be automated live-monitoring graphs.
Basic
Entry-level Minecraft plans are fully live and visible today.
Budget
Value-focused plans are fully live and clearly priced.
Performance
Higher-performance plans are now listed with monthly and yearly pricing.
Ultimate
Premium Ryzen 9950X hosting is now presented as a live family with monthly pricing.
Hardware view
Node classes shown in public
Public hardware transparency helps new buyers understand that different families are backed by different levels of infrastructure.
Operational trust
What customers can understand quickly
Order method
The current purchase route is Discord ordering while Paymenter setup is still being finalized.
Support timing
Support hours are shown as IST 12 AM to 11 AM so you know when replies are most available.
Panel depth
NeonCloud gives customers access to a panel with more than 50 practical features for everyday management.
Legal clarity
Policy pages are available so you can read refund and service rules before you order.